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Remove from CompareSony MDR-EX255AP Wired Earphone with Inline Remote and Mic for Hands-free Calls, Black
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Key Features
- Smartphone compatible, with in-line remote mic
- Comfortable, secure-fitting silicone earbuds
- Lightweight for ultimate music mobility
- Y-shaped cord type, 1.2 m length
- Description
Compact, high-quality sound
High-sensitivity 12 mm driver units deliver clear highs and powerful lows from a compact design.
Inline remote and mic for hands-free calls
Take hands-free calls and switch tracks without ever having to touch your smartphone, thanks to the inline remote and mic.
* This Sony MDR EX255AP Earphone image is for illustration purpose only. Actual image may vary.
Tangle-free cable
The cable has a serrated design to resist snags and tangles, keeping your headphones knot-free.
4 sizes of earbud
With a range of 4 earbud sizes, (SS, S, M and L), you'll be able to customise your fit for comfortable on-the-go listening.
- SpecificationsGeneral Information
- Secure fit Yes
- Item Code 491336245
Headset Audio Related- Impedance 16 ohm
- Response bandwidth 5 - 25000 Hz
- Sensitivity 106 dB
- Speaker Driver Unit 12 mm
- Stereo Sound Yes
Headset Controls- In-line Controls Yes
Physical Dimensions- Colour Black
Additional Features- Features Closed, Dynamic Type
12 mm, dome type (CCAW Voice Coil) Driver
L-shaped gold See More
Manufacturing & Packing Information- Customer care address Reliance Digital, Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, See More
- Customer Care Phone 1800-889-1055
- Customer care email reliancedigital@ril.com
- Name and address of Packer Sony India Pvt LtdA-18, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi-110044 , T See More
- Name and address of Importer Sony India Pvt. Ltd.|| A-18, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi-110044
- Net Weight 60 g
- Commodity Name Earphone
- Item Length 17.3 cm
- Item Width 4 cm
- Item Height 4 cm
- Net Quantity 1 N
- Month and year of commodity first manufactured/packed/imported January' 2017
- Name of Seller Reliance Retail Ltd.
- Name and address of Manufacturer Sony Global Treasury Services Plc., Sony Interactive Entertainment Europe Ltd , 1-7-1 Konan Minato See More
- Country of origin Thailand
- Support
If no sound is heard
- Make sure that the headphone plug is properly connected to the device.
NOTE: It is possible that the headphone plug has not been inserted properly due to some rigidness of the headphone jack on the device used (music player, smartphone, tablet, etc.). Make sure the plug is completely inserted into the device. In cases when sound cannot be heard from the right channel of the headphones, check if the device the headphones are connected to is equipped with a monaural output. If the device cannot play stereo sound, the headphones will not replicate stereo sound. This is due to the specification of the device and is not a failure. Test this by connecting the headphones to a device equipped with a stereo output (e.g. digital music player) and check if sound can be heard from both channels.
- Check if the playback device is functioning.
NOTE: This can be checked by turning up the volume of the playback device or by connecting a different pair of headphones to the playback device.
Noises can be heard
- Connect a different pair of headphones to the device and check if noises are being generated.
- Check if noises can be heard in a state where the cable is not in contact with clothing, etc.
NOTE: There are cases when noise from the cable brushing against clothes can be heard through the cable. This noise may be reduced by using a clip for the cable.
- When noises can be heard when the headphones are connected to a monitor or mixer equipped with a headphone terminal, it is possible that the monitor or the mixer is the source of the noise. Check if noises can still be heard when connecting a different pair of headphones to the device, or if noises can be heard when connecting the headphones to a different source of sound.
- In cases when crackling or popping sounds can be heard when mounting canal-type headphones on the ears, this is not a failure. Such sounds may be created due to the earbuds not being stable immediately after they are mounted. Continue use as these sounds will go away after a while.
- Depending on the device the headphones are connected to, the sound may become distorted or cracked, or noise may be generated when the volume is turned up. In such case, use the headphones with the volume turned down.
WARNING: There is a risk of personal injury. Prolonged use under large volumes that stimulate the ears may have adverse effects on hearing. Be careful not to turn the volume up too high to prevent damaging your ears. In addition, volumes that are too high will cause the sound to leak outside from the headphones. Please be careful as this may bother the people around you.
Interrupted sound
- Connect a different pair of headphones to the playback device and check if the song, etc. being played by the playback device is still being interrupted.
- Check if the remaining battery level of the playback device is sufficient.
NOTE: Sound may be interrupted when the remaining level of the dry cell batteries or built-in battery is low.
Make sure that the headphone plug is properly connected to the device.
NOTE: It is possible that the headphone plug has not been inserted properly due to some rigidness of the headphone jack on the device used (music player, smartphone, tablet, etc.). Make sure the plug is completely and properly inserted into the device.
Low volume
- Turn the volume up if the volume of the playback device is too low.
- Check if the remaining battery level of the playback device is sufficient.
- Sound may be interrupted when the remaining level of the dry cell batteries or built-in battery is low.
Distortion when increasing volume
- Depending on the device the headphones are connected to, the sound may become distorted or cracked, or noise may be generated when the volume is turned up. In such case, use the headphones with the volume turned down.
WARNING: There is a risk of personal injury. Prolonged use under large volumes that stimulate the ears may have adverse effects on hearing. Be careful not to turn the volume up too high to prevent damaging your ears.
In addition, volumes that are too high will cause the sound to leak outside from the headphones. Please be careful as this may bother the people around you.
No bass
- Turn the volume up if the volume of the playback device is too low.
Damage
- If none of the solutions described above solve the issue, it is highly likely that your product has been damaged and needs to be repaired or replaced. To avoid any damage to your product please look at the maintenance section (Anchor) in order to correctly maintain your Sony product.
Maintenance
Cleaning
- If the headphone plug is dirty, clean the plug using a dry cloth.
- Check if there are any foreign objects or dirt (such as ear wax or dust) attached to the portion [A] of the headphones. Since this portion produces the sound, foreign objects may cause decreased volumes or deterioration of sound quality.
NOTE:
- When a dirty foreign object is attached, clean the headphones by blowing the foreign object away using an air blower.
- Refrain from using a sharp object such as the tip of a pen. It might cause additional damage.
- In cases when the headphones tend to easily slip off from the ears, replace the size of each earbud to one that sits snug in each ear to improve the fit of the headphones.
- Replace the earbuds or earpads if they have become damaged or deteriorated.
Handling
- Be sure to hold the plug portion to pull when disconnecting the headphones from the playback device.
NOTE: Pulling on the cable portion may cause failures such as ruptured wires.
- Don't tightly wrap the cable of the headphone around a playback device, etc. This is because tightly wrapping the cable will apply stress on the wires inside the cable and may rupture the wires, resulting in sound deterioration or complete lack of sound.
- Precautions regarding Static Electricity.
Static electricity stored inside the human body may cause tingling pains inside the ear. This can be reduced by wearing clothes made of natural materials.
- FAQs
What to do If there is no sound from my headphones ?
Follow these steps if you can't hear any sound from your headphones after playing audio from a connected source device. If these steps require model-specific information, check your manual.
1. Make sure your audio source is on and the volume is up.
2. If your headphones have a volume button or knob, make sure to turn it up.
3. If you have battery-powered headphones, make sure the battery have enough power.
4. Check the connection of your headphones.Wired connection:
1. Make sure that the headphone plug is properly connected to the device.
NOTE: It is possible that the headphone plug has not been inserted properly due to some rigidness of the headphone jack on the device used (music player, smartphone, tablet, etc.). Make sure the plug is completely inserted into the device.
2. If the audio source uses a line remote, disconnect the remote and plug directly to the audio source. If you can hear the sound from your headphones, the line remote may require service.
Bluetooth connection:
1. Make sure to select your headphones in the Bluetooth settings of your audio source.
2. Make sure there are no multiple devices that emit radio waves nearby
3. Turn your headphones off and on.5. Try connecting your headphones to another audio source.
- If the sound is heard, the first audio source may require repair.
- If your headphones don't produce any sound after connecting to a second audio source, your headphones may require service.
Can I experience 360 Reality Audio with my Sony headphones?
Yes, you can experience 360 Reality Audio tracks using Sony's headphones. If the headphones are 360 Reality Audio certified, you can optimize your 360 Reality Audio experience by using the Sony | Headphones Connect app to perform the 360 Reality Audio Setup.