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resQ Extended Warranty Plan for Personal Audio Devices. (1 Year)
resQ Extended Warranty Plan for Personal Audio Devices. (1 Year)
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resQ Extended Warranty Plan for Personal Audio Devices. (1 Year)(600524568)

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Warranty

  • Warranty: 1 Year manufacturer warranty

Key Features

  • Repair of any breakdown/ defects and malfunction of the personal audio device as covered in the manufacturers’ warranty
  • 12- months contract starting immediately on expiry of manufacturers’ warranty
  • Get multiple repairs up to the audio invoice value
    • See More 
Return Policy
  • For return eligibility. Read-T&C
  • All accessories, product & packaging need to be returned in original condition.
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  • MRP:  ₹9,699.00 (Inclusive of all taxes)
  • FREE Shipping!
  • Description
  • Specifications
  • Customer Reviews

resQ Extended Warranty Plan for 12 months for personal audio devices.

Why buy 12 months Extended Warranty Plan for your personal audio devices.

  • Any malfunction/ breakdown/ defect repaired:
    • All defects/ breakdowns/ malfunctions of your personal audio device as covered by the manufacturers’ warranty can be repaired under this plan.

  • Free pick up & delivery:
    • Avoid the long queues at the service centre with free doorstep pick-up and delivery services of your personal audio device.

  • Repair or replacement: s:
    • If your audio device can not be repaired, then we will offer you a like to like replacement basis the balance repair benefit under the plan.

  • Hassle free repair request journey:
    • Simple 2 -step process to get your audio device repaired in case the worst happens. Register your request through one of the channels and submit the required documents if any. Answer our call to diagnose the device to be repaired. We then take care of the rest – basis the diagnosis of your repair request, we may offer at-home services or pick up your audio device, repair it from our authorized service centre and deliver it back to you!

  • FAQ's

  • What is repaired under this plan?
    • Any type of electrical or electronic malfunction/ breakdown/ defect of your personal audio device can be repaired under this program.

  • To what extent will the cost of repairs be covered?
    • Repair of the audio device up to the invoice value will be undertaken under this plan.
    All you need to do is register your repair request and we will take care of your audio device repair including part and labour cost as well as the logistic cost for pick-up and delivery of your device.

  • What happens if the audio device cannot be repaired?
    • In case the audio device can not be repaired or is declared to be Beyond Economically Repairable (BER), then we would provide you with a like to like replacement of your audio device. Detailed terms for the same can be referred to in your plan Terms & Conditions.

  • How to register your repair request to avail the plan benefits?
    • Simply log onto our 24/7 online chatbot Mia at https://bit.ly/miaresq or call our call centre at 1800 102 8647 between Monday to Sunday (9:00 am to 6:00pm, except on public holidays), answer the details requested for and submit documents. Post registration, we will call you to understand and diagnose the device for repair. We will then schedule for at-home repair or pick-up of the device, pick it up, get it repaired and then deliver it back to you.

    Specifications (resQ Extended Warranty Plan for Personal Audi...)

    General Information
      Terms & conditions
    • As a part of repair contract registration, we will require copy of original device purchase invoice, box images (if available), forma factor (if mentioned in the invoice), colour, model details from you. Please note your registered mobile number is an important element as part of the repair request process
    • The Device must be used in accordance with the manufacturer’s guidelines for Device usage including but not limited to regular maintenance & upkeep of the Device.
    • Manufacturer’s warranty must remain valid throughout its validity period provided by the manufacturer.
    • The Repair Contract will be cancelled in the event of fraud, attempted fraud, or tampering of Device and its components or misrepresentation of Device age and condition or non-disclosure of any changes that affect the Repair Contract and no refund shall be due to You
    • The repair benefit shall stand reduced by the amount utilized per Repair Request raised by you and cannot be reinstated.
    • • Upon purchase of the Plan, the Plan’s Terms & Conditions will be separately shared with you within 72 hours of purchase or can be downloaded from our 24/7 online chatbot Mia at https://bit.ly/miaresq
      • Exclusions
    • Breakdown caused by violating manufacturer’s warranty, Overload, abuse, or negligence.
    • Any type of physical or liquid breakage
    • Regular wear and tear or gradual deterioration which affects performance.
    • Replacement of any consumable item or accessories or any other materials including straps meant to be consumed during Device’s lifetime.
    • Damage to or malfunction of the device caused by or attributed to the operation of a software virus or any other software-based malfunction.
    • Servicing of any component that carries a manufacturer’s warranty that exceeds the comprehensive manufacturer’s warranty of the Device
    • Costs implicitly or explicitly covered by any manufacturers, suppliers, or repairers warranty.
    • Non-operating and cosmetic damage to the Wearables Device, such as damage to paintwork, Wearables Device finish, dents, or scratches.
    • Where the asset serial number is removed, obliterated, or altered from the device.
    • If repairs have been conducted by unauthorized repair centres at any point during or before the Contract Period.
    • If the purchased device is of the brand which is not covered under this Repair contract
    • Any defects that are subject to the Manufacturer’s Recall.
      • Validity
      1 Year
      Additional Benefits
    • Priority technical Support
    • Free doorstep Pickup and Delivery service from your home or office to avoid the long queues.
    • Like to like Replacement in case of your personal audio device cannot be repaired
    In The Box & Warranty
      Warranty
      1 Year
    Manufacturing & Packing Information
      Customer care address
      Reliance Digital, Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002, Maharashtra, India.
      Customer care Phone
      1800-889-1055
      Customer care email
      reliancedigital@ril.com
      Country of origin
      India
      Name and address of Packer
      NA
      Name and address of Manufacturer
      NA
      Name and address of Importer
      NA
      Name of Seller
      Reliance Retail Ltd.
      Month and Year of Commodity First Manufactured/Imported/Packed
      NA
      Commodity name
      Extended Warranty Service
      Item Width
      0.1 cm
      Item Height
      0.1 cm
      Item Length
      0.1 cm
      Net Quantity
      1 N
      Net Weight
      1 g
      Name and address of Marketed By
      NA

    Customer Reviews  

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