resQ Extended Warranty Plan for Personal Audio Devices. (1 Year)

resQ Extended Warranty Plan for 12 months for personal audio devices.

Why buy 12 months Extended Warranty Plan for your personal audio devices.

• Any malfunction/ breakdown/ defect repaired:

All defects/ breakdowns/ malfunctions of your personal audio device as covered by the manufacturers’ warranty can be repaired under this plan.

• Free pick up & delivery:

Avoid the long queues at the service centre with free doorstep pick-up and delivery services of your personal audio device.

• Repair or replacement: s:

If your audio device can not be repaired, then we will offer you a like to like replacement basis the balance repair benefit under the plan.

• Hassle free repair request journey:

Simple 2 -step process to get your audio device repaired in case the worst happens. Register your request through one of the channels and submit the required documents if any. Answer our call to diagnose the device to be repaired. We then take care of the rest – basis the diagnosis of your repair request, we may offer at-home services or pick up your audio device, repair it from our authorized service centre and deliver it back to you!

• FAQ's

• What is repaired under this plan?

Any type of electrical or electronic malfunction/ breakdown/ defect of your personal audio device can be repaired under this program.

• To what extent will the cost of repairs be covered?

Repair of the audio device up to the invoice value will be undertaken under this plan.
All you need to do is register your repair request and we will take care of your audio device repair including part and labour cost as well as the logistic cost for pick-up and delivery of your device.

• What happens if the audio device cannot be repaired?

In case the audio device can not be repaired or is declared to be Beyond Economically Repairable (BER), then we would provide you with a like to like replacement of your audio device. Detailed terms for the same can be referred to in your plan Terms & Conditions.

• How to register your repair request to avail the plan benefits?

Simply log onto our 24/7 online chatbot Mia at https://bit.ly/miaresq or call our call centre at 1800 102 8647 between Monday to Sunday (9:00 am to 6:00pm, except on public holidays), answer the details requested for and submit documents. Post registration, we will call you to understand and diagnose the device for repair. We will then schedule for at-home repair or pick-up of the device, pick it up, get it repaired and then deliver it back to you.