resQ Damage Protection Plan for Smartphones / Tablets (1 Year)(600518814)

resQ Accidental Damage & Liquid Damage Protection Plan for Smartphones.

Why buy 12 months Damage Protection Plan for your Smartphones / Tablets

Any physical/ liquid damage repaired:

A comprehensive damage protection plan for your smartphone / tablet. Any type of physical/ liquid damage from an accidental external impact repaired at a nominal service fee payment.

Free pick up & delivery:

Avoid the long queues at the service centre with free doorstep pick-up and delivery services of your smartphone / tablet.

Like to like replacement:

In case your smartphone / tablet cannot be repaired, then get a like to like replacement with an additional fee payment based upon the age of the smartphone/ tablet.

Hassle free repair request journey:

Simple 2-step process to get your smartphone / tablet repaired in case the worst happens. Register your request through one of the channels and pay the necessary fees. We then take care of the rest – pick it up, get it repaired and then deliver it back to you.

FAQ's

What is repaired under this plan?

Any type of hardware damage – physical or liquid, due to an accidental external impact can be repaired under this program.

To what extent will the cost of repairs be covered?

You can get your smartphone / tablet repaired up to the invoice value.
All you need to pay is the service fee of ₹999 for your repair request whereas we take care of the repair including the parts and labour cost as well as the logistic cost for pick-up and delivery of your smartphone / tablet.

Are accessories repaired in this plan?

This plan does not repair any type of accessory such as chargers, batteries, earphones, headphones etc. (this list is not exhaustive).

What happens if the smartphone cannot be repaired?

In case the smartphone/ tablet cannot be repaired or is declared to be Beyond Economically Repairable (BER), then we would provide you with a like to like replacement of your smartphone / tablet. Based on the age of the device, you just need to pay the additional fees as defined in the plan Terms & Conditions. Detailed terms for the same can be referred to in your plan Terms & Conditions

How to register your repair request to avail the plan benefits?

Simply log onto our 24/7 online chatbot Mia at https://bit.ly/miaresq or call our call centre at 1800 102 8647 between Monday to Sunday (9:00 am to 6:00pm, except on public holidays), answer the details requested for and pay the service fee and submit documents post verification.
We will then schedule the pick-up, pick it up, get it repaired and then deliver it back to you.