resQ Care Plan · Microwave Oven
Cook, reheat, bake - without worry. We keep your microwave working perfectly.
A magnetron failure or PCB breakdown can put your kitchen routine on hold. The resQ Care Plan covers magnetron, heater, PCB and more - so every meal is on time, without a surprise repair bill.
Typical microwave repairs - magnetron, transformer, PCB, capacitor - cost ₹2,200–₹5,500 out of pocket, plus ₹500 labour and ₹400 per visit. With resQ, you pay ₹0 for all of it.
Our Promise to You
Claims supported up to Sum Insured/Purchase value for FREE - for the full tenure of your plan.
Each repair is assessed against your remaining balance - so multiple repairs across the tenure stay protected.
*Terms & Conditions apply
Coverage
Everything that matters, covered
From the magnetron to the control panel - all critical parts, all included.
✓ Full parts coverage
Magnetron, heater, PCB/control panel, high voltage transformer, capacitor, diode, turntable motor, door switch assembly & more - all covered.
✓ Zero service cost
Labour charges, visit fees - every rupee is on us. You pay nothing, ever.
✓ 365-day support
By phone, email, or walk-in - our team is reachable every single day of the year.
Repair Promise
If something goes wrong, here’s exactly what happens
A clear, step-by-step commitment — no surprises, no delays, no cost. We follow this sequence, every time:
1. Remote diagnosis
Our experts diagnose the issue over call and help restore your microwave immediately - no visit needed.
2. Home visit repair
If remote isn’t enough, a certified technician comes to your home and repairs the unit on-site.
3. Service centre repair
If the job needs more, we pick it up, fix it at our authorised centre with qualified engineers, and return it - at no cost.
4. Standby unit provided
If repair takes longer than committed, we arrange a standby microwave so your kitchen routine stays uninterrupted (subject to availability).
5. Buyback guarantee
In rare cases where repair isn’t possible, we buy back your product at its depreciated value. T & C apply.
Why it’s worth it
What you’d pay without resQ
Real microwave oven repair costs — so you know exactly what you're protecting yourself from.
Typical microwave oven repair costs (unplanned)
Magnetron — ₹1,500 – ₹4,000
High Voltage Diode — ₹200 – ₹600
High Voltage Capacitor — ₹300 – ₹800
Transformer (HV) — ₹800 – ₹2,000
Turntable Motor — ₹200 – ₹600
PCB / Control Panel — ₹800 – ₹2,500
Door Switch Assembly — ₹200 – ₹500
Labour charge (avg.) — ₹500
Visit charge (avg.) — ₹400
Typical major repair total — ₹2,200 – ₹5,500+
With resQ Care Plan, you pay: ₹0
Not covered
What’s excluded from this plan
We believe in full transparency — here’s exactly what the resQ Care Plan does not cover.
Parts not covered
- Outer Cabinet / Body
- Turntable Glass Plate
- Turntable Ring & Coupler
- Door Handle
- Grill Rack / Accessories
- Knob & Buttons (cosmetic)
- Power Cord
- Interior Light Bulb
General exclusions
- Damage or defects caused by product misuse
- Body damage and aesthetic defects that don’t affect functionality
- Wear and tear, rust, cracks, flaws or gradual deterioration
- Defects or damages caused outside India
- Product re-installation
- Malfunctions due to unauthorised servicing or water seepage
- Tampered or removed serial numbers - product will not be attended
- Physical, accidental or liquid damage
- Products purchased or used for commercial purposes
- Burned or fire breakout cases
- Failures due to power fluctuations
* Terms & conditions apply. For full T&C, visit resqservices.in.
Always available
Reach us any day of the year
Four ways to get help — whichever works best for you.
📲 Download the resQ app
Raise a service request in under a minute — track status, chat with support, and manage your plans, all in one place.
▶ Download on Google Play Download on App Store
Helpline
1800-889-1044 10 AM – 8 PM, all days
Walk-in
Nearest Reliance Digital store 10 AM – 10 PM, all days
Email
customersupport@resq.in Response within 24 hrs
Terms & conditions: resQ Care Plan (RCP) is available on purchases made at the Reliance Retail network — online or in-store. Extended Warranty activates only after expiry of the Brand / Manufacturer Warranty. Coverage applies to electrical and functional parts as specified. In case of Total Loss or BER, settlement is as per the applicable depreciation matrix. For full T&C, visit resqservices.in.
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