2 Years - resQ Care Plan (RCP) Extended Warranty Renewal - Laptop
₹19,699.00
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Key Features
Description
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2 Years - resQ Care Plan (RCP) Extended Warranty Renewal - Laptop

MRP ₹26,265.00 (Inclusive of all taxes)25% OFF
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Key Features

  • Multiple repair requests can be availed upto invoice value
  • RCP (resQ Care Plans) presently can only be availed for purchases made at Reliance Retail network; either Online or from our Stores - subject to T & C
  • Extended Warranty will activate only after expiry of Brand/manufacturer Warranty.
  • Covers Screen failure, PCB, camera, hard disk crash, failure due to power supply & more
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  • Description
    resQ Care Plan — Laptop
    resQ Care Plan · Laptop

    Your laptop, your livelihood.
    We keep it running at full speed.

    A screen failure or motherboard crash can bring everything to a halt. The resQ Care Plan covers screen, PCB, camera, hard disk, power supply and more - so you never lose a day of work to a surprise repair bill.

    Typical laptop repairs - display, motherboard, battery, SSD - cost ₹5,000–₹15,000 out of pocket, plus ₹600 labour and ₹400 per visit. With resQ, you pay ₹0 for all of it.

    resQ certified technician servicing a laptop

    Our Promise to You

    Claims supported up to Sum Insured/Purchase value for FREE - for the full tenure of your plan.

    Each repair is assessed against your remaining balance - so multiple repairs across the tenure stay protected.

    *Terms & Conditions apply

    Coverage

    Everything that matters, covered

    From the display panel to the PCB - all critical components, all included.

    Full parts coverage

    Screen/display panel, PCB/motherboard, camera, hard disk, power supply, battery, charging port, cooling fan & more - all covered.

    Zero service cost

    Labour charges, service centre fees - every rupee is on us. You pay nothing, ever.

    Free pickup & drop

    If your laptop needs service centre repair, we arrange free pickup and delivery to your door - on request.

    Remote diagnosis

    Our experts diagnose issues over call and restore your laptop wherever you are - no physical visit needed in many cases.

    365-day support

    By phone, email, or walk-in - our team is reachable every single day of the year.

    resQ technician cleaning laptop internals during preventive check

    Service Centre Repair

    Expert technicians, at no cost

    resQ technician replacing laptop display panel

    Expert Repair

    At no cost to you

    Repair Promise

    If something goes wrong, here’s exactly what happens

    A clear, step-by-step commitment - no surprises, no delays, no cost.

    We follow this sequence, every time:

    Remote diagnosis

    Our experts diagnose the issue over call and restore your laptop immediately - no physical visit needed.

    Service centre repair

    Our qualified engineers at the resQ Service Centre repair your laptop at no cost to you.

    Free pickup & drop

    Can’t visit the service centre? Request a free pickup and drop facility - we collect and return your laptop.

    Standby unit provided

    If repair takes longer than committed, we arrange a standby laptop so you stay productive (subject to availability).

    Buyback guarantee

    In rare cases where repair isn’t possible, we buy back your laptop at its depreciated value. T & C apply.

    resQ technician replacing laptop display screen

    resQ certified technician during a laptop screen replacement

    Why it’s worth it

    What you’d pay without resQ

    Real laptop repair costs - so you know exactly what you’re protecting yourself from.

    Typical laptop repair costs (unplanned)

    Battery (Original)₹2,000 – ₹6,000
    Display Panel (15.6" FHD)₹4,000 – ₹12,000
    Keyboard (Full Unit)₹1,500 – ₹4,500
    Motherboard₹8,000 – ₹20,000
    HDD / SSD Replacement₹2,000 – ₹6,000
    RAM Upgrade₹1,500 – ₹4,000
    Charging Port (DC Jack)₹300 – ₹800
    Cooling Fan₹500 – ₹1,500
    Hinges (Both)₹500 – ₹2,000
    Touchpad / Trackpad₹1,000 – ₹3,000
    Labour charge (avg.)₹600
    Visit / pickup charge (avg.)₹400
    Typical major repair total₹5,000 – ₹15,000+
    With resQ Care Plan, you pay₹0

    Not covered

    What’s excluded from this plan

    We believe in full transparency - here’s exactly what the resQ Care Plan does not cover.

    Parts not covered

    Laptop Bag / SleeveExternal MouseExternal KeyboardCharger / AdapterUSB / HDMI Ports (physical)Optical DriveOperating SystemSoftware / Virus IssuesStickers / Cosmetic Body

    General exclusions

    • Damage or defects caused by product misuse
    • Body damage and aesthetic defects that don’t affect functionality
    • Wear and tear, rust, cracks, flaws or gradual deterioration
    • Defects or damages caused outside India
    • Product re-installation
    • Malfunctions due to unauthorised servicing or water seepage
    • Tampered or removed serial numbers - product will not be attended
    • Physical, accidental or liquid damage
    • Products purchased or used for commercial purposes
    • Burned or fire breakout cases
    • Failures due to power fluctuations

    * Terms & conditions apply. For full T&C, visit resqservices.in.

    Always available

    Reach us any day of the year

    Four ways to get help - whichever works best for you.

    Fastest way to reach us

    Download the resQ app

    Raise a service request in under a minute - track status, chat with support, and manage your plans, all in one place.

    ▶ Get it on Google Play Download on the App Store

    Helpline

    1800-889-1044

    10 AM – 8 PM, all days

    Walk-in

    Nearest Reliance Digital

    10 AM – 10 PM, all days

    Email

    customersupport
    @resq.in

    Response within 24 hrs

    Terms & conditions: resQ Care Plan (RCP) is available on purchases made at the Reliance Retail network - online or in-store. Extended Warranty activates only after expiry of the Brand / Manufacturer Warranty. Coverage applies to functional parts as specified. Buyback and standby unit are subject to applicable terms. For full T&C, visit resqservices.in.

  • Specifications
    General Information
    • Item Code
        600552087
    • Brand
        resQ
    • Service Location
        At customer’s place
    • Visits per Year
        As Per Customer Request ( Based on brand Warranty policy )
    • Nature of Service
        Extended Warranty
    • Tenure in Years
        2