resQ Extended Warranty Plan for smartphones / tablets. (1 Year)

resQ Extended Warranty Plan for 12 months for smartphones / tablets.

Why buy 12 months Extended Warranty Plan for your smartphones / tablets.

• Any malfunction/ breakdown/ defect repaired:

Any type of electrical or electronic malfunction or breakdown or defect of your smartphone / tablet, similar to the manufacturer’s warranty can be repaired under this plan

• Free pick up & delivery:

Avoid the long queues at the service centre with free doorstep pick-up and delivery services of your smartphone / tablet.

• Repair from authorized service centres:

Your smartphone / tablet would be repaired from resQ authorized service centres from any of the 27000+ pin codes serviced across the country.

• Hassle free repair request journey:

Simple 2-step process to get your smartphone / tablet repaired in case the worst happens. Register your request through one of the channels and submit the required documents if any. We then take care of the rest – pick it up, get it repaired and then deliver it back to you.

• FAQ's

• What is repaired under this plan?

Any type of electrical or electronic malfunction/ breakdown/ defect of your smartphone / tablet can be repaired under this program.

• To what extent will the cost of repairs be covered?

Repair of the smartphone / tablet or tablet up to the invoice value will be repaired under this plan.
All you need to do is register your repair request and we will take care of your smartphone / tablet repair including part and labour cost as well as the logistic cost for pick-up and delivery of your smartphone / tablet.

• Are accessories repaired in this plan?

This plan does not repair any type of accessory such as chargers, batteries, earphones, headphones etc. (this list is not exhaustive).

• What happens if the smartphone/Tablet cannot be repaired?

In case the smartphone / tablet cannot be repaired or is declared to be Beyond Economically Repairable (BER), then we would provide you with a like to like replacement of your smartphone / tablet. Detailed terms for the same can be referred to, in your plan Terms & Conditions.

• How to register your repair request to avail the plan benefits?

Simply log onto our 24/7 online chatbot Mia at https://bit.ly/miaresq or call our call centre at 1800 102 8647 between Monday to Sunday (9:00 am to 6:00pm, except on public holidays), answer the details requested for and pay the service fee and submit documents post verification.
We will then schedule the pick-up, pick it up, get it repaired and then deliver it back to you.