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Remove from CompareresQ Damage Protection Plan for Smartphones / Tablets (1 Year)
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Key Features
- Repair of any physical/ liquid damage due to an accidental external impact
- 2 repair requests can be availed, up to the phone value
- 12- months repair contract, starting immediately on purchase of plan
- Like to like replacement in case the phone cannot be repaired*T&C apply
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- Description
resQ Accidental Damage & Liquid Damage Protection Plan for Smartphones.
Why buy 12 months Damage Protection Plan for your Smartphones / Tablets
- Any physical/ liquid damage repaired:
A comprehensive damage protection plan for your smartphone / tablet. Any type of physical/ liquid damage from an accidental external impact repaired at a nominal service fee payment.
- Free pick up & delivery:
Avoid the long queues at the service centre with free doorstep pick-up and delivery services of your smartphone / tablet.
- Like to like replacement:
In case your smartphone / tablet cannot be repaired, then get a like to like replacement with an additional fee payment based upon the age of the smartphone/ tablet.
- Hassle free repair request journey:
Simple 2-step process to get your smartphone / tablet repaired in case the worst happens. Register your request through one of the channels and pay the necessary fees. We then take care of the rest – pick it up, get it repaired and then deliver it back to you.
- FAQ's
- What is repaired under this plan?
Any type of hardware damage – physical or liquid, due to an accidental external impact can be repaired under this program.
- To what extent will the cost of repairs be covered?
You can get your smartphone / tablet repaired up to the invoice value.
All you need to pay is the service fee of ₹999 for your repair request whereas we take care of the repair including the parts and labour cost as well as the logistic cost for pick-up and delivery of your smartphone / tablet.
- Are accessories repaired in this plan?
This plan does not repair any type of accessory such as chargers, batteries, earphones, headphones etc. (this list is not exhaustive).
- What happens if the smartphone cannot be repaired?
In case the smartphone/ tablet cannot be repaired or is declared to be Beyond Economically Repairable (BER), then we would provide you with a like to like replacement of your smartphone / tablet. Based on the age of the device, you just need to pay the additional fees as defined in the plan Terms & Conditions. Detailed terms for the same can be referred to in your plan Terms & Conditions
- How to register your repair request to avail the plan benefits?
Simply log onto our 24/7 online chatbot Mia at https://bit.ly/miaresq or call our call centre at 1800 102 8647 between Monday to Sunday (9:00 am to 6:00pm, except on public holidays), answer the details requested for and pay the service fee and submit documents post verification.
We will then schedule the pick-up, pick it up, get it repaired and then deliver it back to you.
- SpecificationsGeneral Information
- Validity
- 1 Year
- Exclusions
- Cost that you incurred by yourself to repair the Mobile Device with a third party.
- Any
See More - Additional Benefits
- Priority technical Support
- Free doorstep Pickup and Delivery service from your home or
See More - Item Code
- 600518811
In the Box & Warranty- Warranty
- 1 Year
Manufacturing & Packing Information- Customer care address
- Reliance Digital, Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi T
See More - Customer Care Phone
- 1800-889-1055
- Customer care email
- reliancedigital@ril.com
- Month and year of commodity first manufactured/packed/imported
- NA
- Name and address of Marketed By
- NA
- Name of Seller
- Reliance Retail Ltd.
- Commodity Name
- Extended Warranty Service
- Item Height
- 0.1 cm
- Net Quantity
- 1 N
- Name and address of Packer
- NA
- Name and address of Importer
- NA
- Net Weight
- 1 g
- Item Length
- 0.1 cm
- Item Width
- 0.1 cm
Country of Origin- Country of Origin
- India
- Validity