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Remove from Compare1 Year - resQ Care Plan (RCP) Extended Warranty - Water Purifier (without Filter), from Rs.15000 to Rs.20000
Key Features
- Multiple repair requests can be availed upto invoice value
- RCP (resQ Care Plans) presently can only be availed for purchases made at Reliance Retail network; either Online or from our Stores - subject to T & C
- Extended Warranty will activate only after expiry of Brand/manufacturer Warranty.
- 365 days Support from 10am till 10pm
- Description
resQ Care Plan — Water Purifier resQ Care Plan · Water PurifierPure water, every day.
We keep your purifier at its best.A pump failure or membrane breakdown can compromise the safety of your drinking water. The resQ Care Plan covers all electrical and functional parts - booster pump, PCB, filters and more - so clean water is never a worry.
Typical water purifier repairs - RO membrane, pump motor, PCB, filters - cost ₹1,500–₹4,500 out of pocket, plus ₹400 labour and ₹350 per visit. With resQ, you pay ₹0 for all of it.
Our Promise to You
Full coverage of electrical & functional parts - at zero cost to you, for the full tenure of your plan.
Includes one complimentary filter change per year and a preventive health check - benefits rarely included in standard warranties.
*Terms & Conditions apply
Coverage
Everything that matters, covered
Electrical, functional, and filter - all critical parts, all included.
Electrical & functional parts
Booster pump motor, PCB/TDS controller, UV lamp, solenoid valve, storage tank & more - all electrical and functional parts covered.
Free annual filter change
One complimentary filter replacement per yearly plan tenure - so your water stays pure without extra spend.
Preventive health check
A complimentary water purifier health check service - TDS level check, pump pressure test, filter condition assessment and sanitisation check.
Zero service cost
Labour charges, visit fees - every rupee is on us. You pay nothing, ever.
Home repair service
All repairs for malfunction, defect, or breakdown are handled at your home by certified technicians - at no cost.
365-day support
Reachable all 365 days, 10 AM to 10 PM - by phone, email, or in-store walk-in at Reliance Digital.
Annual Filter Change
Free, once per yearly tenure
Repair & Check-up
At no cost to you
Service Promise
What happens when you raise a service request
A clear commitment - from diagnosis to resolution, all at zero cost.
We cover all of these under your plan:
Remote diagnosis
Our experts diagnose the issue over call and help resolve it immediately - no visit needed in many cases.
Home visit repair
All malfunction, defect, and breakdown repairs are done at your home by certified technicians - at no cost.
Annual filter replacement
One complimentary filter change per yearly plan tenure - scheduled and handled by our service team.
Preventive health check
Complimentary health check service - TDS test, pump pressure, filter condition, sanitisation, all assessed proactively.
Depreciation-based settlement
If repair is not possible (Total Loss or BER - repair cost exceeds 75% of sum insured), we settle as per the depreciation matrix. T & C apply.
resQ certified technician during a water purifier filter service
Good to know
Frequently asked questions
Key things to understand about your resQ Care Plan for Water Purifiers.
Are accessories covered in this plan?
No. Accessories such as water inlet & outlet pipes, adapters, external filters, and body cabinet are not covered. This list is not exhaustive - the plan covers electrical and functional parts only.
What happens if the purifier cannot be repaired?
If the product is declared Total Loss or Beyond Economically Repairable (BER), we settle as per the applicable depreciation matrix, upon collection of the non-repaired unit and its accessories. The plan cover ceases after settlement.
What is Beyond Economically Repairable (BER)?
When the cost of repair exceeds 75% of the product’s Sum Insured (invoice value), the product is declared Beyond Economically Repairable.
What is Total Loss?
When the product cannot be repaired within reasonable time, or for reasons beyond control (parts unavailable or otherwise), it is declared a Total Loss.
Why it’s worth it
What you’d pay without resQ
Real water purifier repair and service costs - so you know exactly what you’re protecting yourself from.
Typical water purifier repair costs (unplanned)
RO Membrane ₹800 – ₹2,000 UV Lamp ₹400 – ₹1,000 Pre-filter / Sediment Filter ₹150 – ₹400 Carbon Block Filter ₹200 – ₹500 Pump Motor ₹800 – ₹2,500 PCB / TDS Controller ₹500 – ₹1,500 Storage Tank (10L) ₹500 – ₹1,500 Solenoid Valve ₹200 – ₹600 Labour charge (avg.) ₹400 Visit charge (avg.) ₹350 Typical major repair total ₹1,500 – ₹4,500+ With resQ Care Plan, you pay₹0Not covered
What’s excluded from this plan
We believe in full transparency - here’s exactly what the resQ Care Plan does not cover.
Parts not covered
Water Inlet PipeWater Outlet PipeExternal FiltersAdapter / Power PlugBody CabinetFaucet / TapMounting BracketWater Collection Tray
General exclusions
- Damage or defects caused by product misuse
- Body damage and aesthetic defects that don’t affect functionality
- Wear and tear, rust, cracks, flaws or gradual deterioration
- Defects or damages caused outside India
- Product re-installation
- Malfunctions due to unauthorised servicing or water seepage
- Tampered or removed serial numbers - product will not be attended
- Physical, accidental or liquid damage
- Products purchased or used for commercial purposes
- Burned or fire breakout cases
- Failures due to power fluctuations
* Terms & conditions apply. For the complete list of exclusions and coverage details, refer to your resQ Care Plan document or visit resqservices.in.
Always available
Reach us any day of the year
Four ways to get help - whichever works best for you.
📲Fastest way to reach us
Download the resQ app
Raise a service request in under a minute - track status, chat with support, and manage your plans, all in one place.
Helpline
1800-889-1044
10 AM – 10 PM, all days
Walk-in
Nearest Reliance Digital
10 AM – 10 PM, all days
Email
customersupport
@resq.inResponse within 24 hrs
- SpecificationsGeneral Information
- Item Code
- 600726499
- Brand
- resQ
- Service Location
- At customer’s place
- Visits per Year
- As Per Customer Request ( Based on brand Warranty policy )
- Nature of Service
- Extended Warranty
- Tenure in Years
- 1
- No. of Free PMS
- 1
- Item Code