resQ Care Plan · Audio
Pure sound, always protected. We keep your audio system alive.
A blown amplifier IC, failed woofer, or power supply fault can silence your entire audio setup. The resQ Care Plan covers tweeters, speakers, subwoofers, PCB, amplifier, connectivity boards and more - so great sound never stops.
Typical audio repairs - amplifier board, woofer, PCB, Bluetooth module - cost ₹1,200–₹4,000 out of pocket, plus ₹400 labour. With resQ, you pay ₹0 for all of it.
Our Promise to You
Full coverage of electrical & functional parts - at zero cost to you, for the full tenure of your plan.
If repair is not possible, we settle as per the applicable depreciation matrix. No surprises, no hidden costs.
*Terms & Conditions apply
Coverage
Everything that matters, covered
From the tweeter to the amplifier IC - all electrical and functional parts, all included.
✓ Full parts coverage
Tweeter, speaker driver, subwoofer/woofer, PCB, amplifier IC/board, Bluetooth module, HDMI/optical board, power supply & more - all covered.
✓ Zero service cost
Labour charges, visit fees - every rupee is on us. You pay nothing, ever.
✓ Home repair service
All malfunction, defect, and breakdown repairs are handled at your home by certified technicians - at no cost.
✓ Depreciation settlement
If repair is not possible (Total Loss or BER), we settle as per the applicable depreciation matrix - a clear, committed resolution.
✓ Covers connectivity
Bluetooth module, HDMI board, optical board - all connectivity components are covered under the plan.
✓ 365-day support
Reachable all 365 days, 10 AM to 10 PM - by phone, email, or in-store walk-in at Reliance Digital.
Repair Promise
If something goes wrong, here’s exactly what happens
A clear, step-by-step commitment — no surprises, no delays, no cost. We follow this sequence, every time:
1. Remote diagnosis
Our experts diagnose the issue over call and help restore your audio system immediately - no visit needed in many cases.
2. Home visit repair
All malfunction, defect, and breakdown repairs are done at your home by certified technicians - at no cost.
3. Service centre support
If the job needs specialised repair, our qualified engineers handle it at the resQ Service Centre - at no cost.
4. Depreciation-based settlement
If repair is not possible (Total Loss or BER - repair cost exceeds 75% of sum insured), we settle as per the depreciation matrix. T & C apply.
Why it’s worth it
What you’d pay without resQ
Real audio repair costs — so you know exactly what you're protecting yourself from.
Typical audio system repair costs (unplanned)
Amplifier IC / Board — ₹800 – ₹2,500
Woofer / Speaker Driver — ₹500 – ₹2,000
Tweeter — ₹300 – ₹1,000
Bluetooth Module — ₹300 – ₹800
Power Supply Board — ₹500 – ₹1,500
HDMI / Optical Board — ₹500 – ₹1,500
Labour charge (avg.) — ₹400
Visit charge (avg.) — ₹400
Typical major repair total — ₹1,200 – ₹4,000+
With resQ Care Plan, you pay: ₹0
Not covered
What’s excluded from this plan
We believe in full transparency — here’s exactly what the resQ Care Plan does not cover.
Parts not covered
- All Accessories
- Speaker Grille / Cover
- Audio / HDMI Cables
- Remote Control (replacement)
- Power Cord
- Wi-Fi Dongle
- Outer Cabinet / Body
- Mounting Brackets
General exclusions
- Damage or defects caused by product misuse
- Body damage and aesthetic defects that don’t affect functionality
- Wear and tear, rust, cracks, flaws or gradual deterioration
- Defects or damages caused outside India
- Product re-installation
- Malfunctions due to unauthorised servicing or water seepage
- Tampered or removed serial numbers - product will not be attended
- Physical, accidental or liquid damage
- Products purchased or used for commercial purposes
- Burned or fire breakout cases
- Failures due to power fluctuations
* Terms & conditions apply. For full T&C, visit resqservices.in.
Always available
Reach us any day of the year
Four ways to get help — whichever works best for you.
📲 Download the resQ app
Raise a service request in under a minute — track status, chat with support, and manage your plans, all in one place.
▶ Download on Google Play Download on App Store
Helpline
1800-889-1044 10 AM – 8 PM, all days
Walk-in
Nearest Reliance Digital store 10 AM – 10 PM, all days
Email
customersupport@resq.in Response within 24 hrs
Terms & conditions: resQ Care Plan (RCP) is available on purchases made at the Reliance Retail network — online or in-store. Extended Warranty activates only after expiry of the Brand / Manufacturer Warranty. Coverage applies to electrical and functional parts as specified. In case of Total Loss or BER, settlement is as per the applicable depreciation matrix. For full T&C, visit resqservices.in.
Compare
Remove from Compare