General Terms
& Conditions
Shop and Win free Mumbai Indians IPL Match Tickets
BUY product worth 20, 000/-
and above and Participate in Shop and Win free Mumbai Indians IPL Match
Tickets(“Offer”)
1.
This ‘Shop
and Win free Mumbai Indians IPL Match Tickets Offer i.e.“Buy any product worth Rs 20, 000/-at any store of Reliance Digital
and get a chance to win a Prize through Draw is run by Reliance Retail Ltd. (“Reliance”).
2.
Offer is open
for purchases made during the Offer Period at all Reliance Digital Stores located
in Mumbai (Participating stores).
3.
Offer is
valid/open for all Indian citizens residing in India, 18 years of age or above,
Entries by person below age of 18 years shall be disqualified.
4.
Offer is valid
from 26th March 2026 to 12th April 2026 (“Offer Period”)
on purchase of select Product (“Product”) worth Rs 20,000/- or more from any of
the Participating Stores under a tax invoice of Reliance during Offer Period (“Eligible
Bill”)
5.
Purchases made
before or after the Offer Period are not eligible. Offer is valid during Offer
Period or till stocks last at the Participating Stores, whichever is earlier.
6.
Upon purchase
of a Product during the Offer period the buyer customer shall be automatically
enrolled in the Offer. will enrolled into Shop
and Win free Mumbai Indians IPL Match Tickets offer Prizes to be won and/or given by Reliance
under Offer are as under:
a.
“Mumbai Indian
IPL Match Ticket” for matches held in Mumbai Only (“Prize”)
b.
Total Number
of Prizes: 36
7.
Participation
in the Offer is voluntary. Participants are requested to be accustomed, satisfy
and agree to with these terms and conditions of the Offer before participating
in or making any purchase in relation to this Offer
8.
Upon the
purchase of the Product under Eligible Bill from any of the participating
stores, the Customer shall automatically be enrolled in the Offer (hereinafter referred
to as "Eligible Participants").
9.
Winners shall
be selected amongst the Eligible Participants as may be decided by Reliance.
a.
Total no. of
Prizes are 36 in numbers.
10. Winners shall be declared by a computerised
randomiser or draw of lots from the pool of Eligible Participants Data.
Reliance shall not be responsible in any manner, whatsoever for an incorrect
invoice or missing details of Customers on an invoice or incomplete details in
the registration form and/or registration link, mismatch of details in invoice
and participation form/registration link.
11. Winners shall be informed by Reliance or its authorized
agency through E-mail ID or Phone No as mentioned in Eligible Bill / Invoice of
the participant customer. Reliance shall not be responsible for any loss of
Eligible Bill or Non-receipt of winner communication by an Eligible
Customer/Winner.
12. Reliance shall not be responsible if the
Email or communication address and the mobile no. of the Participant/ Eligible
Customer/Winner is incorrect or if the Winner is unavailable at the address
mentioned on the invoice/ Eligible Bill despite reasonable attempts being made
to inform him/her through phone/mailer.
13. Reliance reserves its right to add or delete
or replace the assured gifts with some other items as it deems fit and proper. Terms
and conditions of the offer are applicable for availing the benefits thereunder
14. Reliance shall not be responsible for
downtime on the mobile network, website, internet, and related services, caused
due to technicalities (like failure of equipment, configuration issue, network
congestion), or due to decisions/ changes in regulations that are carried out
by any statutory/ regulatory authority.
15. Reliance reserves its right: (a) to
disqualify any Participant / Eligible Customer/Winner if it has reasonable
grounds to believe the Participant /Winner has breached any of the terms and
conditions. (b) to decide whether a replacement Participant should be selected
in the event any Participant is disqualified from the Offer. (c) to ask for
written permission from the parent or guardian of a winner who is under the age
of 18 and (d) to ask for submission of proof of payment of applicable Gift Tax
/TDS paid to authorities by Winner customer (e) to ask for submission of
original documents of the winner such as Photo Identity proof, purchase invoice
of the Product from the Participating Store, age proof, residential proof and
personal details
16. Winner shall claim and collect the prize
within 2 days from the date of announcement of the lucky draw result, subject
to submission of documents including original Eligible Bill, proof of payment
of TDS or Gift Tax, PAN Card, residential proof and photo identity proof such
as Aadhar Card/ Passport, as acceptable to Reliance otherwise the same will be
forfeited. Delivery location of prize is from the store location where the
Product was purchased by Customer or as to be decided by Reliance. In the event
of failure on the part of winner to claim and collect the prize Reliance shall
not be held responsible.
17. Winner shall bear and pay the Gift Tax /TDS
as applicable to receive or claim the Prize/Gift or benefit under the Offer. .
18. In the event prizes are received in broken or
damaged condition, the same shall be reported at the time of the receipt of the
same. No subsequent claims shall be entertained.
19. Benefits under the Offer is neither
transferable nor encashable for money and can’t be clubbed with any other
Offer. Customer is not charged extra for participating in the Offer.
20. No request shall be entertained for exchange
of gifts/prize of equivalent value or other configuration/brand/features.
21. Prizes will be subject to Indian Laws
including Tax regulations as and when applicable and shall be borne by the
Winner alone.
22. Reliance reserves its right to cancel or
amend the terms of this Offer without assigning any reason.
23. Reliance reserves its right to curtail or
extend the Offer Period as deems fit and necessary.
24. Employees, participating store staffs and
authorized agency of Reliance and their family members/relatives are not
eligible to participate in the Contest.
25. By participating in this contest,
Participants agree to be bound by these terms and conditions and waive their
right to claim any ambiguity.
26. Terms and conditions of Match,
ticket and venue shall apply which is in addition to these terms and
conditions.
27. Customers participating in the Offer/Contest,
voluntarily consent for Reliance to contact them for any or all promotional
activities carried by Reliance hereafter. The Customers participating in this
Offer for availing the benefit, would deemed to have been waived the ‘Do not
Disturb’ status (“DND”) to receive the massage from Reliance.
28. Reliance reserves its right to display,
publish, announce or refer the details or photograph or name of a Winner under
the Offer /Contest in any media as it may deem fit, by participating in the
Scheme the Customer hereby unconditionally agrees to the same and waives any
and all current and future rights, claims, compensation, payment in the
Material including right to claim against Reliance or its employees.
29. By Participating in Offer grants to Reliance
a perpetual, irrevocable, non-exclusive, worldwide, royalty-free, assignable
license to use their name, relevant details and/or photographs for purposes of
publicity, advertising and/or trade without further compensation or notice and
the participant will not claim or demand at any time any compensation or favour
from Reliance in any manner whatsoever. All documents relating to the
participation and/or the offer of the entries shall become the exclusive
property of Reliance.
30. Reliance is neither responsible for
guaranteeing the quality of the prizes nor is liable for any
deficiencies/defects in the same. Conditions of warranty/guarantee, if any of
Manufacturer for the prize shall be applicable.
31. In any event, Liability of Reliance to a
winner shall not exceed the value of Gift/Prize.
32. The Eligible Customers / Participants shall
have no right to make any demand or grievance regarding the benefits of
Offer/Contest and/or the selection process. Decision of Reliance shall be final
and binding on all participants/customers.
33. In the event, the Offer /Contest is termed as
void due to introduction of any new legislation or by amendment to the existing
legislation or by judicial orders, the Offer /Contest shall become invalid
/null and void and Reliance shall not be liable to award or give any Gift/ Prize
or any compensation in lieu thereof to any of the Eligible
Customers/participants/ Winners.
34. Any attempt to deliberately damage or
undermines the operation of this Offer/Match is a violation of criminal and
civil laws. Reliance reserves its rights to disqualify and/or seek damages from
any individual making any such attempts to the full extent permitted by law.
35. Reliancel and its group companies, affiliates
and marketing agencies will not be liable to any Participant or Winner or user
of ticket for any loss (including, without limitation, indirect, special or
consequential loss or loss of profits), expense, damage, personal injury or
death which is suffered or sustained (whether or not arising from any person's
negligence) in connection with this Offer or the acceptance or use of the Prize.
36. In case of any ambiguity in the Offer t or
marketing promotions and communications of the Offer, the decisions of Reliance
will be final, conclusive, and binding.
37. By participating in this Offer and accepting
or using the Prize, the participant/winner and/or the user of the ticket agrees
and undertakes to indemnify and keep Reliance Retail Limited from any suit,
claim, cost, penalty or damages arising out of their conduct during the Match
or in relation to this Contest. For the purpose of this clause, 'Reliance
Retail Limited' includes its parent companies, subsidiaries, affiliates,
associates, directors, employees and agencies
38. If a match is cancelled due to force majeure
or any circumstances beyond the reasonable control of the Company, including
but not limited to natural disasters, acts of God, war, terrorism, pandemics,
government restrictions, or any unforeseen events, the Company shall not be
held liable for any losses, damages, or claims arising from such cancellation,
nor shall it be obligated to provide any refunds, compensation, or rescheduling
unless otherwise stipulated in a separate agreement or applicable regulations.
39. Pictures of prizes shown are for
representation purpose only. Actual prizes may vary and subject to
availability.
40. Any or all disputes arising out of or
relating to this Offer/Contest are subject to the exclusive jurisdiction of
courts at Mumbai only.
By registering as a Customer, you agree to abide by these Terms and
Conditions.