It has come to the notice of Reliance Digital that, some fraudsters are approaching customers:
(a) with promotional offers from Reliance Digital;
(b) through fake email IDs as well as fake domain names/website links which may appear confusingly similar or identical with Reliance Digital and its Group Companies;
(c) through Social media Apps such as Whatsapp / facebook/ Instagram/ Twitter by including the trademark/logo of Reliance Digital and/or the logo as part of their profile pic and pushing fake offers to the innocent public, by luring them with false promises.
CUSTOMERS, GENERAL PUBLIC AND PROSPECTIVE CUSTOMERS ARE HEREBY CAUTIONED:
(i) To exercise caution against fraudsters who may use fake email IDs, fake profiles on Social media (Whatsapp, Facebook, Instagram, Twitter, etc.,) domains, websites, telephones and advertisements in newspapers/magazines, etc. by impersonating themselves to be from Reliance Digital and/or its Group Companies and claim to be offer promotional offers, collect customer account details, ask for advance money to process winners, etc.
(iii) Reliance Digital or its Group Companies or any of its representatives will NOT call for any advance payment of money from any of its prospects/customers;
(iv) Reliance Digital or any of its representatives would NOT ask for any OTP or PIN to offer any promotional offers. You are obliged NOT to share OTP/PIN with any person or authorizing UPI requests in wallets, received from unknown sources, as the same may lead to a fraud, through which, money may be debited from your Bank account and credited to fraudster’s account
(v) Reliance Digital email ID contains “firstname.lastname@example.org” ALONE and does NOT contain any other domain name such as Gmail/Yahoo/Rediff/Ymail, etc., or in any other form.
(vi) To exercise caution against fraudsters luring you with fictitious offers by calling you over unidentified phone numbers, fake email ids, fake website/domain and/or through any other physical or electronic medium and styling themselves to be employee/representative of Reliance Digital and/or its Group Companies. Before dealing with such fraudsters and/or responding/accessing any fraudulent advertisements, telephone calls, emails and website, to protect themselves against any fraud and criminal acts of the perpetrators, you are advised to act responsibly and are solely obliged to verify: (a) by reaching out to Official customer care number of Reliance Digital Limited; or (b) the veracity of such claims from the Company’s official website www.reliancedigital.in.
General Public and prospective customers are also advised to immediately report any suspicious incident and/or incident of defrauding of money as a result of these fraudulent acts and practices to the authorities in their jurisdiction, i.e. the Police and the Telecommunications regulator, including the Cyber Crime Cell. Please note that any person dealing with such fraudsters will be dealing at his/her own risk and responsibility. Reliance Digital and/or any of its Group Company will not be responsible for any loss suffered or otherwise in this respect.”