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resQ Services   >  Extended Warranty   >  4 Year: resQ Care Plan (RCP), Extended Warranty
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Article ID: 600518741

4 Year: resQ Care Plan (RCP), Extended Warranty
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Key Features
  • Covers Panel screen, PCB, remote control, defects due to voltage fluctuation & more
  • Zero Service Cost
  • 365 days support
  • Warranty: 4 Years manufacturer warranty
  • MRP: ₹89,499
  • Description
  • Specifications

Comprehensive plan which provide coverage for all functional parts

resQ Care Plan covers the critical parts of your Hi-End TV: Panel screen, PCB, remote control, defects due to voltage fluctuation & much more

Zero Service Cost

resQ Care Plan provides to you our labour expertise at NO cost to you

Preventive Maintenance

We’ll schedule visit to your home for preventive check-up of your product during the 6th month of resQ Care Plan coverage period

Repair your product

  • In case your product become dysfunctional during the resQ RCP coverage period we will
  • Remotely diagnose the problem and help you to make the product functional
  • Visit your home and repair the product
  • In case, repair can’t be done at home, we will take your product to our service centre, where our qualified engineers will repair your product at no cost to you
  • In case of no repair possible, we buy back the product at depreciated value
  • In case, due to some unforeseen situation, we are not able to repair the product within committed time, we will provide to you a standby unit

 Available at your service: As a resQ Care Plan customer, we make sure that you can reach us easily all 365 days through


Specifications

General Information
    Terms & conditions
  • Customer has to register call on resQ helpline number to avail Preventive Maintenance Service(s)
  • Please refer detailed terms & conditions* of resQ care plan
  • Exclusions
  • Defects arising due to product misuse by customer
  • Product body damage / physical damage or damage through rust
  • Consumables which are not mentioned
  • Product re-installation
  • Product malfunction due to unauthorized service
  • Product Serial number tempered or removed
  • Does not cover aesthetic defects, if it doesn’t affect the functionality of the product
  • Accessories: 3D glasses, antenna, head phone, cables, wall mount & table top brackets, internal dongle
  • Plastic & Metal parts: Front and back cabinet
  • Damage arising out of India
  • Wear and tear, gradual deterioration or rust
  • Gradually developing defects, cracks, flaws or fractures
  • Validity
    Upto 4 year(s) post manufacturer’s warranty
    Visits per year
    1
    Additional Benefits
    5 free coupons worth Rs 1350/- approx.
    Service Location
    At customer’s place
In The Box & Warranty
    Warranty
    4 Years
Manufacturing & Packing Information
    Commodity name
    Extended Warranty Service
    Country of origin
    India
    Name and address of Importer
    NA
    Name of Seller
    Reliance Retail Ltd.
    Net Quantity
    1N
    Month and Year of Commodity First Manufactured/Imported/Packed
    NA