resQ Services > Extended Warranty > 2 Year: resQ Care Plan (RCP), Extended Warranty

*Note: Some images are for illustration. Not all accessories shown are part of the product.

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Article ID: 600518274

2 Year: resQ Care Plan (RCP), Extended Warranty

Key Features

Covers Panel screen, PCB, remote control, defects due to voltage fluctuation & more
Zero Service Cost
365 days support

Comprehensive plan which provide coverage for all functional parts

resQ Care Plan covers the critical parts of your Hi-End TV: Panel screen, PCB, remote control, defects due to voltage fluctuation & much more

Zero Service Cost

resQ Care Plan provides to you our labour expertise at NO cost to you

Preventive Maintenance

We’ll schedule visit to your home for preventive check-up of your product during the 6th month of resQ Care Plan coverage period

Repair your product

In case your product become dysfunctional during the resQ RCP coverage period we will
Remotely diagnose the problem and help you to make the product functional
Visit your home and repair the product
In case, repair can’t be done at home, we will take your product to our service centre, where our qualified engineers will repair your product at no cost to you
In case of no repair possible, we buy back the product at depreciated value
In case, due to some unforeseen situation, we are not able to repair the product within committed time, we will provide to you a standby unit

Available at your service: As a resQ Care Plan customer, we make sure that you can reach us easily all 365 days through

Terms & conditions

Customer has to register call on resQ helpline number to avail Preventive Maintenance Service(s)

Please refer detailed terms & conditions* of resQ care plan

Exclusions

Defects arising due to product misuse by customer

Product body damage / physical damage or damage through rust

Consumables which are not mentioned

Product re-installation

Product malfunction due to unauthorized service

Product Serial number tempered or removed

Does not cover aesthetic defects, if it doesn’t affect the functionality of the product

Accessories: 3D glasses, antenna, head phone, cables, wall mount & table top brackets, internal dongle

Plastic & Metal parts: Front and back cabinet

Damage arising out of India

Wear and tear, gradual deterioration or rust

Gradually developing defects, cracks, flaws or fractures

Validity

Upto 2 year(s) post manufacturer’s warranty

Visits per year

Additional Benefits

5 free coupons worth Rs 1350/- approx.

Service Location

At customer’s place

Warranty

2 Years