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*Note: Some images are for illustration. Not all accessories shown are part of the product.
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Article ID: 600518274
2 Year: resQ Care Plan (RCP), Extended Warranty
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Key Features
- Covers Panel screen, PCB, remote control, defects due to voltage fluctuation & more
- Zero Service Cost
- 365 days support
- Warranty: 2 Years manufacturer warranty
- MRP: ₹12,499
- Description
- Specifications
Comprehensive plan which provide coverage for all functional parts
resQ Care Plan covers the critical parts of your Hi-End TV: Panel screen, PCB, remote control, defects due to voltage fluctuation & much more
Zero Service Cost
resQ Care Plan provides to you our labour expertise at NO cost to you
Preventive Maintenance
We’ll schedule visit to your home for preventive check-up of your product during the 6th month of resQ Care Plan coverage period
Repair your product
- In case your product become dysfunctional during the resQ RCP coverage period we will
- Remotely diagnose the problem and help you to make the product functional
- Visit your home and repair the product
- In case, repair can’t be done at home, we will take your product to our service centre, where our qualified engineers will repair your product at no cost to you
- In case of no repair possible, we buy back the product at depreciated value
- In case, due to some unforeseen situation, we are not able to repair the product within committed time, we will provide to you a standby unit
Available at your service: As a resQ Care Plan customer, we make sure that you can reach us easily all 365 days through
- Helpline number: 1800-889-1044 : 10AM to 8PM
- In-Store walk-in : 10AM to 10PM
- Email : customersupport@resq.in
Specifications
General Information
- Customer has to register call on resQ helpline number to avail Preventive Maintenance Service(s)
- Please refer detailed terms & conditions* of resQ care plan
- Defects arising due to product misuse by customer
- Product body damage / physical damage or damage through rust
- Consumables which are not mentioned
- Product re-installation
- Product malfunction due to unauthorized service
- Product Serial number tempered or removed
- Does not cover aesthetic defects, if it doesn’t affect the functionality of the product
- Accessories: 3D glasses, antenna, head phone, cables, wall mount & table top brackets, internal dongle
- Plastic & Metal parts: Front and back cabinet
- Damage arising out of India
- Wear and tear, gradual deterioration or rust
- Gradually developing defects, cracks, flaws or fractures
Terms & conditions
Exclusions
Validity
Upto 2 year(s) post manufacturer’s warranty
Visits per year
1
Additional Benefits
5 free coupons worth Rs 1350/- approx.
Service Location
At customer’s place
In The Box & Warranty
Warranty
2 Years
Manufacturing & Packing Information
Commodity name
Extended Warranty Service
Country of origin
India
Name and address of Importer
NA
Name of Seller
Reliance Retail Ltd.
Net Quantity
1N
Month and Year of Commodity First Manufactured/Imported/Packed
NA