“Terms and Conditions for Combo offers/Freebies offered by Reliance Digital”
  • Reliance offers freebies and combos from time to time.
  • The freebies work in the following ways
    • Freebies auto added to the cart when the main product is added. This currently includes TV wall mounts with TV
    • Freebies/combo/Promotional offers will have to be manually added to the cart by the customer to avail the Free product with Purchase offer listed on the product page. This includes Laptop bags, camera cases and promotional freebies wherever applicable
  • If a freebie/Promotional product is added to cart successfully on the shopping cart page, it will appear under “Order Details” in Your account section as well as all email communication from Reliance Digital Retail Ltd.
  • In case a freebie/promotional product is not manually added to cart on the shopping cart page, it will not be delivered along with the original product.
  • Customers can contact customersupport@reliancedigital.in within 5 days from date of order placement to request coupon code for ordering the freebie
  • Customer’s original order will be validated against the offer period and a coupon code for ordering the freebie will be provided.
  • Total Invoice value will be the same as listed on the website or the final order value. However as per GST requirements, the invoice for the above freebies will appear as follows
    • Freebies auto added to the cart – The freebie will be shown as Rs 0 on the invoice
    • Freebies/combo/Promotional offers will have to be manually added to the cart  - The price of the freebie/promotional product will be apportioned against the two products on the invoice
  • For returns
    • Auto added freebies will have to be returned along with the main product to receive a full refund
    • Freebies/combo/Promotional offers – If main product is returned or refused at doorstep, the amount refunded will be equivalent to what was displayed on the invoice. The amount shown on the invoice for the free promotional item will not be refunded unless the freeb item is returned back in sealed and un opened condition
  • For orders of products with additional cashback displayed under “Finance Offers”, orders will not be eligible for cashback if any freebie/promotional item is added to the order