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Terms and Conditions

     

  • This offer is applicable in case of purchase via HP Online store https://store.hp.com/in or over the counter sale through HP Authorized Resellers or authorized e com partners.
  • Offer is ONLY valid for end customer purchases made from 22nd March'2023 to 30 th April'2023.
  • The 'HP Back to School' Offer is valid only on Spectre AW, EA, EF, F , Envy 13/14/15/16 AY, BA, BD, BF, EB, EP, EW, H , Omen B, C, K, N, CK, EK, EN, Victus E, D, FA, FB, Pavilion Gaming EC, DK, Pavilion 13,14,15 BE, EG, BB, DV, EH, EC, Pavilion x360 DW, DY, EK, HP 14/15 DU, DR, ER, EQ, EY, FR, GR, FQ, GU, EF, DQ, DY, DK series, Chromebook CA, NA, CC, DA.
  • Offer is not valid on Notebooks DOS SKUs, models with upfront pricing and BB SKUs.
  • This offer is valid on select SKUs of HP Notebook, any series that is not a part of eligible SKU list, will not be considered under this offer. Please check with your retailer about validity of the offer on your purchase. HP will not be responsible for any miscommunication in this regard.
  • Warranty Offer cannot be availed together with PUP warranty offer.
  • This offer is not valid on bulk orders.
  • Please ensure that you enter correct serial number of your product while doing registration in this offer. The serial number of the Notebook entered by you at www.redeemnow.in/hpbacktoschooloffer will be used to check validity of the offer.
  • The customer needs to register within 14 days from the date of purchase of notebook.
  • HP Notebook series covered under this offer are also available without this offer.
  • Please make sure that email id being provided at the time of registration on offer page, should be correct and belongs to the customer only, as all offer related communication shall be sent on this registered email ID only.
  • The uploading of a student ID verifying the current academic year at www.redeemnow.in/hpbacktoschooloffer is mandatory to redeem the Special Student Offer. In case of any inadequacies, HP might ask for an additional proof.
  • The Student Offer is valid for full time students, only one laptop per student.
  • For the Student Offer, Invoice should be in the name of the student or should carry the student's name as per the student ID. Eg. Rahul Arora, son of Raj Arora.
  • All customer queries regarding the notebook offer can be directed to notebook@redeemnow.in and desktop offer to desktop@redeemnow.in.
  • Same email id and mobile number can be used to register for the offer redemption for only two times, If more than 2 requests are received with a single contact details, the claim for offer benefit/s shall be rejected.
  • In case of any customer issues related to the offer (post online registration), a maximum of 3 attempts will be made to ensure the validity of the redemption and resolve genuine issues subject to fulfillment of terms and conditions of the offer.
  • Offer claimed by online customer shall be processed and communicated through Email / SMS.
  • HP shall not be held responsible for any delay in communication with regards to this offer. Offer can be withdrawn or changed by HP at any point during the term of this program without giving any reason whatsoever.
  • HP will be responsible only to the extent of standard HP warranty accompanying any of the HP Products covered under this offer.
  • To the extent permitted by law, the Customers by availing this offer agree and undertake not to hold HP and/or or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and exp enses that the Customer may/might have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and/or on account of the present offer.
  • All disputes will be subject to Bangalore courts’ jurisdiction.
  • Important Things To Note

  • Some important points that need your attention while you opt for any redemption benefit/s.
  • During online registration for the offer, contact person's name should be same as written on the copy of purchase invoice.
  • During upload of the documents, kindly ensure that all documents are clearly visible and file size should not be more than 2 MB.
  • At the time of registration, kindly keep a scanned copy of the following documents:
    A copy of purchase invoice
    A barcoded notebook/desktop serial number sticker (same can be taken from cardboard packaging), in case of serial no. not available.
    A copy of your valid Govt ID proof(Like Aadhaar Card, Pan Card, Driving License, Passport Copy).
    A copy of your school ID card (only full time will be valid) (If availing Special Student Offer).
  • During the registration process, you will be asked to re-confirm your email ID and validate your mobile number through OTP proce ss, so you are requested to complete this process to proceed further. Re confirmation of email ID and Mobile number is a mandatory step to ensure that al l important communications related to the offer and all your offer benefits reach to you directly.
  • Select source of purchase and dealer name, and valid SKU. Post that offers will be displayed along with offer fee, make a selection of single or multiple offers based upon choice and offer amount will be shown accordingly, please check complete details before you click on Submit bu tton. Upon successful submission of details, a thank you page will open, please make a note of your redemption code, that will be a ready reference nu mber for all future communications with redemption cell. Registration should be completed within 14 days of purchase of the product.
  • Within next 2 working days of the registration:
    In case of Payment already done at the time of registration : You will receive an approval email and as per terms of the offer, all claimed benefit/s shall be emailed to your registered Email ID/registered address within 30 days from the date of payment receipt.
    In case of Payment to be made : You will receive an email with preliminary approval of your redemption request. If your details are in order, you will be advised to visit payment link to make the payment of the offer. This option will be open for 10 days from the date of this em ail. Post successful receipt of payment, offer processing shall start and approval SMS will be shared on your registered mobile number. As per ter ms of the offer, all claimed benefit/s shall be emailed to your registered Email ID/registered address within 30 days from the date of payment receipt.
  • Some important points that need your attention while you opt for any redemption benefit/s.